To set up call forwarding to another number when your phone is busy or engaged start by pressing the “Call Options” icon on the home screen then press “enable call forwarding new configuration”.

Below “forward when busy” enter the number you wish to forward calls to or press select contact to choose a number from your contacts list.

To turn off the call forwarding when busy go back into the call forwarding configuration page and flick the switch back to off follow by done.

Other support videos

  • Adding recent calls to contacts

  • Access Voicemail on HiHi

  • How to set private call mode on HiHi

  • Setting a “Busy” Voicemail Greeting on HiHi

  • How to Set a “No Answer” Voicemail Greeting

  • How to set up Call Forwarding for all Calls

  • How to set up “No Answer” Call Forwarding

  • How to Set Internal and External Ringtones on HiHi

  • How To Reboot Your HiHi

  • How to initiate an audio conference call

  • How to use your HiHi’s last Call Forwarding set up

  • How to do a direct call transfer

  • Moving a Favourite on Your Home Screen

  • How to Check Your HiHi is up to Date

  • How to Make a Call With HiHi

  • See How HiHi Helps You To Be Truly Together

  • Adding or Removing Favourites

  • Connecting a Jabra headset

  • How to check your phone is connected

  • Customise your HiHi’s Home Screen Apps

  • Finding a Contact

  • Putting a caller on hold

  • How to pick up a call from another phone

  • Activating Do Not Disturb

  • Automatically Set Do Not Disturb to Activate When HiHi is Locked

  • How to Set Up Call Forwarding When Your Phone Is “Busy”

  • How to set an “Extended Away” Voicemail Greeting

  • How to Resume a Call

  • How to Receive a Call on HiHi

  • How to do an initiated call transfer