Each contact on your device will have an indicator for the status of that person’s phone. Available phones will display a green marker, red as busy and a ringing phone will show a flashing red and green marker. A grey status indicates the phone is offline.

By pressing the ringing contact a pop-up window with additional options will appear.  In the top right there will be a pickup call button; pressing this button will pick up the call.

This feature can be used anywhere where you can see a contacts availability status. By pressing on a ringing contact again you’ll see the same pickup call button within the pop-up window.

Please remember only a ringing contact will display the pick up call option, once the call is no longer ringing the option will no longer be available.

Other support videos

  • Adding recent calls to contacts

  • Access Voicemail on HiHi

  • How to set private call mode on HiHi

  • Setting a “Busy” Voicemail Greeting on HiHi

  • How to Set a “No Answer” Voicemail Greeting

  • How to set up Call Forwarding for all Calls

  • How to set up “No Answer” Call Forwarding

  • How to Set Internal and External Ringtones on HiHi

  • How To Reboot Your HiHi

  • How to initiate an audio conference call

  • How to use your HiHi’s last Call Forwarding set up

  • How to do a direct call transfer

  • Moving a Favourite on Your Home Screen

  • How to Check Your HiHi is up to Date

  • How to Make a Call With HiHi

  • See How HiHi Helps You To Be Truly Together

  • Adding or Removing Favourites

  • Connecting a Jabra headset

  • How to check your phone is connected

  • Customise your HiHi’s Home Screen Apps

  • Finding a Contact

  • Putting a caller on hold

  • How to pick up a call from another phone

  • Activating Do Not Disturb

  • Automatically Set Do Not Disturb to Activate When HiHi is Locked

  • How to Set Up Call Forwarding When Your Phone Is “Busy”

  • How to set an “Extended Away” Voicemail Greeting

  • How to Resume a Call

  • How to Receive a Call on HiHi

  • How to do an initiated call transfer