To set a new busy voicemail greeting start by opening the voicemail app then press call voicemail.

Please enter your passcode then press hash; to do this select the keypad and enter your four-digit passcode without forgetting to add the hash key after your passcode.

You will hear several options; you need to access your voicemail box to change your greeting. To access your voicemail box choose option 1 and you’ll then hear an update on how many voice messages you have.

Press 2 to record a new busy greeting, then press 1 to update your greeting. Please start recording after the tone, to end recording press hash.

Now that your greeting has been recorded you’ll hear some final options.

If you’d like to relist until your message press two.

Once you’re happy with your message simply end the call.

Other support videos

  • Adding recent calls to contacts

  • Access Voicemail on HiHi

  • How to set private call mode on HiHi

  • Setting a “Busy” Voicemail Greeting on HiHi

  • How to Set a “No Answer” Voicemail Greeting

  • How to set up Call Forwarding for all Calls

  • How to set up “No Answer” Call Forwarding

  • How to Set Internal and External Ringtones on HiHi

  • How To Reboot Your HiHi

  • How to initiate an audio conference call

  • How to use your HiHi’s last Call Forwarding set up

  • How to do a direct call transfer

  • Moving a Favourite on Your Home Screen

  • How to Check Your HiHi is up to Date

  • How to Make a Call With HiHi

  • See How HiHi Helps You To Be Truly Together

  • Adding or Removing Favourites

  • Connecting a Jabra headset

  • How to check your phone is connected

  • Customise your HiHi’s Home Screen Apps

  • Finding a Contact

  • Putting a caller on hold

  • How to pick up a call from another phone

  • Activating Do Not Disturb

  • Automatically Set Do Not Disturb to Activate When HiHi is Locked

  • How to Set Up Call Forwarding When Your Phone Is “Busy”

  • How to set an “Extended Away” Voicemail Greeting

  • How to Resume a Call

  • How to Receive a Call on HiHi

  • How to do an initiated call transfer